Camp Manager

This role is all about creating great guest experiences - keeping things running smoothly, communicating clearly, and being the kind of leader others enjoy working with. Youll need to stay organised, think on your feet, and handle busy moments with ease. Knowing the local area and what the company stands for adds something special to the job, and any past experience with hosting or working with kids is definitely a plus.Core criteria: Experience as camp manager or safari host is essentialA valid South African drivers licence is essential (Transport to/from leave cycles is the successful candidates own responsibility)Strong communicator with guests and team membersHigh personal standards and attention to detailCourteous, professional, and guest-focusedPerforms reliably under pressure and adapts to guest needsCapable team leader with a constructive approach to correctionHonest, driven, and career-oriented with strong integrityKey responsibilities: Prepare personalized welcome and departure notes for each guestManage daytime check-ins and oversee dietary preferences, childrens needs, and special requestsImplement and adhere to standard operating proceduresHost guests throughout the day, including activity returns and mealtimes, while assisting with requestsEnsure consistent quality of all guest-facing products and servicesOversee and verify breakfast, lunch, and dinner setupsConduct room inspections prior to guest arrivalsCoordinate guest delight initiatives to create memorable experiencesKeep main guest areas tidy and styled in line with operational standardsCollaborate with service teams to ensure smooth kitchen and dining operationsSupport colleagues and departments as required to maintain high service standardsLead and plan engaging childrens activities with creativity and enthusiasmProvide exceptional, personalized hospitality throughout the guest stayThis is a live-in position.