Hospitality Manager
3 weeks ago
Duties:  Ensure that all guests have a tailor-made guest experience that is a world class by understanding their personal needs through interaction. Take full responsibility for the running of the Guest Delight Division including the following: Warm Welcome to all Guests.Ensure the smooth and efficient running of the dining room and boma during service timesUnderstanding personal guestsâ needs through interaction.Building relationships with new and repeat guests.Promote and instil an ethic of guests care and guests Interaction within the Guest Delight Service TeamBuild upon the existing guests experience to create new ideas and to ensure the product remains fresh and modern Beverage Control:  Full responsibility for the running of the beverage stock control division by assisting the Food & Beverage Manager in the following: Implementing and maintaining a daily stock management & control system.Ensure adequate stock levels.Daily administrative functions, stock takes and reconciliation of sales vs charges vs stock use.Purchasing for beverage stock.Receiving of beverage ordered and checking of expiring dates.Stock issues to bars and departments.Storeroom / cellar and fridge control.Weekly administration, invoices and GRVâs.Ensure that the bars and cellar is well stocked.Knowledge of stock items.Monthly stocktakes and submitting of the information within deadlines.Meet or exceed sales targets.Assisting management with administrative duties. Management of the Guest Delight Service Team: Inspire, stimulate and lead the team.Develop your teams and individuals.Ensure the right people are in the right positions.Ensure your team is guest focused.Promote and instil a passion for going the extra mileDevelop a learning culture within the teamRecognise great guest feedback and deal with negative guest feedback constructively.All staff to be trained in their areas of responsibility and to attend regular training workshops.Manage Performance.Manage the teamâs leave cycle and annual leave. Other: Work closely with the guest delight food division to ensure that great service is offered that exceeds guestsâ expectations.Assisting at Front of House during guestâs arrivals or departures or lodge site inspections
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Hospitality Manager
4 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeThis role calls for a dynamic hospitality professional to lead guest experience operations at a luxury game lodge. With a strong focus on personalized service, beverage stock control, and team development, the Hospitality Manager ensures every guest feels genuinely welcomed and pampered. The position blends hands-on leadership with administrative precision,...
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Reservations Manager
3 days ago
Hoedspruit, South Africa Hospitality Jobs Africa Full timeEfficiently manage guest check-ins and check-outs, ensuring accuracy and satisfaction. Provide timely and professional responses to guest inquiries and requests. Maintain precise records of reservations and guest information. Collaborate with the team to optimize occupancy rates and guest experiences. Assist with duty manager tasks as needed, including...
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Lodge Manager
2 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeThe Lodge Manager acts as the primary on-site decision-maker, ensuring the seamless coordination of service delivery, operational efficiency, staff development, and overall lodge performance. This role requires a strong leader who can maintain high levels of professionalism, guest satisfaction, and operational discipline while contributing to the strategic...
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Assistant General Manager
2 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeYou will be tasked with overseeing daily operations, leading staff, and maintaining the company's standard of world-class hospitality and commitment to conservation.Core Criteria:Diploma or Degree in Hospitality Management or related field5+ years in a senior management role within a luxury lodge or 5-star hospitality environmentStrong understanding of all...
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Assistant General Manager
1 week ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeYou will be tasked with overseeing daily operations, leading staff, and maintaining the company's standard of world-class hospitality and commitment to conservation.Core Criteria:Diploma or Degree in Hospitality Management or related field 5+ years in a senior management role within a luxury lodge or 5-star hospitality environment Strong understanding of all...
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Lodge Manager
1 week ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeThe Lodge Manager acts as the primary on-site decision-maker, ensuring the seamless coordination of service delivery, operational efficiency, staff development, and overall lodge performance. This role requires a strong leader who can maintain high levels of professionalism, guest satisfaction, and operational discipline while contributing to the strategic...
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Assistant General Manager
2 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeThe lodge is based in a wildlife reserve in the Greater Kruger region, home to diverse landscapes, abundant game, and a collection of luxury lodges. The area is known for offering exclusive safari experiences, warm hospitality, and a peaceful, nature-rich environment ideal for immersive bush living. This role supports the General Manager in coordinating...
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Service Manager
3 days ago
Hoedspruit, South Africa Hospitality Jobs Africa Full timeOverseeing daily Butler and Bar operations Delivering an exceptional guest experience throughout all service touchpoints Managing stock levels, ordering, and minimising waste Enforcing health and safety protocols Coordinating closely with other departments to ensure smooth operations Training and leading the service team Maintaining high service standards...
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Assistant General Manager
2 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeSUMMARY A high-end luxury lodge in the Hoedspruit area is looking for an ASSISTANT GENERAL MANAGER to assist in running their daily operations. POSITION INFO The lodge is based in a wildlife reserve in the Greater Kruger region, home to diverse landscapes, abundant game, and a collection of luxury lodges. The area is known for offering exclusive safari...
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Assistant General Manager
2 weeks ago
Hoedspruit, South Africa Wild Dreams Hospitality Full timeThe lodge is based in a wildlife reserve in the Greater Kruger region, home to diverse landscapes, abundant game, and a collection of luxury lodges. The area is known for offering exclusive safari experiences, warm hospitality, and a peaceful, nature-rich environment ideal for immersive bush living. This role supports the General Manager in coordinating...
