Dispatch Clerk

4 weeks ago

Cape Town, South Africa Status Staffing Full time

A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Warehousing / DispatchBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / Immediate REQUIREMENTS:Matric (Grade 12)23 years of experience in a logistics, customer service, or dispatch-related roleComputer literateExcellent verbal and written communication skillsAbility to track shipments and resolve delivery delays DUTIES: Receiving Shipments:Receive and inspect incoming deliveries from suppliers or couriers.Verify the quantity and condition of goods against purchase orders and delivery notes. Documentation and Record Keeping:Accurately complete receiving paperwork and system entries.Report and document any discrepancies (e.g., shortages, overages, damaged goods). Quality Control:Inspect items for damage, defects, or items not meeting specifications.Ensure that products meet quality and safety standards. Inventory Management Support:Tag and label incoming goods for identification and tracking.Assist with stock counting activities.Move received goods to appropriate storage areas.Maintain a clean, organized, and safe dispatch and receiving area.Check stock availability before dispatch.Work with the warehouse team to ensure items are ready for loading. Coordination and Communication:Communicate with suppliers, couriers, and internal departments regarding received goods.Notify procurement and stock controllers of any issues.Answer customer queries regarding deliveries.Provide couriers with correct instructions and waybills.Compliance and Safety:Follow company procedures for handling fragile stock.Adhere to health and safety regulations and use equipment safely.Ensure goods are packed and loaded safely according to regulations.Comply with company procedures and legal requirements related to transportation and dispatch. Returns Handling:Coordinate the return of incorrect or damaged goods to suppliers (GRN).Complete return documentation accurately. Order Processing:Review and verify shipping documents (invoices, delivery notes, packing lists).Prepare dispatch documentation accurately and on time.Provide email feedback to storeman/stock controller and procurement. Scheduling:Schedule and coordinate deliveries and collections with couriers.Communicate with drivers, warehouse staff, and customers to ensure timely dispatch and delivery. Tracking and Monitoring:Track the movement of shipments to ensure on-time delivery.Update internal systems with delivery and dispatch status. Record Keeping:Maintain accurate dispatch logs and records for audit and tracking purposes.File and archive delivery documentation. Ad-Hoc Duties:Assist with general warehouse tasks as required.Participate in stock takes and audits.Help with packaging, labeling, or reworking of goods.Perform basic maintenance or cleaning tasks in the warehouse.Attend training sessions or meetings as needed.HOURS:Monday to Friday: 08:00 17:00

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