Internal Sales Administrator

1 month ago


Pinetown, South Africa Time Personnel Full time
REQUIREMENTS
  • Matric, relevant tertiary qualifications highly advantageous
  • Ability to work alone as other staff are often out on the road
  • Self-managed with good timekeeping track record
  • Proficient in MS Word and Excel
  • Excellent communication skills in both Afrikaans and English
  • Numerical accuracy and deadline orientated
  • Team player willing to take on any ad hoc tasks that are required
  • Well-presented and well-spoken for customer interactions
DUTIES
  • Serve as the first point of contact for clients both in-person and on the phone
  • Develop strong relationships with clients to ensure repeat business
  • Follow up on client satisfaction after orders have been delivered
  • Maintain a professional demeanour at all times, representing the company brand
  • Manage office tasks such as filing, organizing, and updating records
  • Handle incoming and outgoing correspondence (emails, phone calls, etc.)
  • Manage enquiries and assist clients with their orders
  • Taking of client orders both in person, via phone, and email
  • Enter orders into the system and ensure accurate data entry
  • Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines
  • Coordinate delivery schedules with clients
  • Ensure all necessary paperwork and invoicing are completed for orders being delivered
  • Manage the process of tracking orders and ensuring timely deliveries
  • Provide product information, respond to queries, and handle complaints efficiently and professionally
  • Support sales team in preparing quotations, processing payments, and finalizing orders
  • Maintain office supplies and ensure the workplace is well-organized

Salary negotiable dependent on experience.

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